THIS WEEK · ADOPTION

Who checks the adoption number?

One question, three ways in: an opinion to read, a pattern to reuse and a calculator to run.

#0005 · OPINION · THE FRAMEWORK

The most expensive line in an AI business case is the one nobody wrote.

The machine, the humans and the loop: why business cases fund one-third of a system.

TL;DR

AI business cases rarely carry an adoption number. The blank gets counted as every licensed user.
Every party is paid before adoption is measured, except the buyer, who pays again at renewal.
Fund all three parts: measure use, name an owner per use case, and read the numbers monthly.

ATTACHEDCALCULATOR #0006

Phani · 25 Oct 2026 · 4 min · BUSINESS CASE · ADOPTIONRead Add a field report

#0006 · CALCULATORAdoption-first ROI modelPut a measured number where the 100% sits, and see the cost up to renewal.

PATTERN · YOURS?The first pattern record is open.Every record carries an adoption plan: the metric, the month-six target, and who reads it.Propose a pattern

FIELD LOG

Who checked the number in your rollout, and when? Counter-evidence is the most welcome kind.

Add a field report

OPINIONS & BEST PRACTICES

What the business case leaves out, and what to do instead.

It starts with The 100% Assumption: the business-case line that assumes every licensed user will use the tool, every week.

All opinions

#0005FRAMEWORKThe most expensive line in an AI business case is the one nobody wrote.The machine, the humans and the loop: why business cases fund one-third of a system.BUSINESS CASE · ADOPTION25 Oct 2026

#0004IN DRAFTThe Silent DoubterSaw the gap in the business case. Said nothing, because doubt has no line item.COLLATERAL · GOVERNANCEIn draft

#0003IN DRAFTThe Pilot HeroVolunteers made the pilot shine. The rollout met everyone else.COLLATERAL · ADOPTION · +1In draft

ARCHITECTURE PATTERNS

Decisions you can reuse, with the usage data that shows whether they held.

Every record carries an adoption plan: the metric, the month-six target, and who reads it.

All patterns

YOUR PATTERNNo records yet. A decision that held up at month six could be the first.Propose a pattern

CALCULATORS

Rerun your own numbers before renewal does.

Put a measured number where the 100% sits, and see the cost up to renewal.

All calculators

#0006CALCULATOR · LIVEAdoption-first ROI modelPut a measured number where the 100% sits, and see the cost up to renewal. Humans in the loop, or AI doing the work.ROI · RENEWAL · +325 Oct 2026

FIELD LOG

What happened in your rollout?

Every opinion, pattern and calculator takes field reports. Counter-evidence is the most welcome kind.

Add a field report

Written by PhaniCRO at an AWS partner in Southeast Asia, and a builder.

I sell on the other side of these business cases. I've also built gates in my own CRM that broke the data they guarded.

How I get paid: I'm CRO at an AWS partner. We sell cloud and AI delivery. Nothing here is sponsored, and I flag it when a post touches what we sell.